social skills to excel at work or play
TO WIN with poise,
to lose with grace, to communicate with clarity and convince with
ease, to command respect and be endearing to all is an ideal,
for many, especially at the workplace .To accomplish this task
of universal endearment, positive attitude and appropriate action
that exudes grace and elan all one needs is to have the correct
social skills. Social skills are one's ability to interpret situations
and to behave in an appropriate manner. To banish all sulking
and rise above stress , to smile with ease, connect with most
others and communicate effectively are all aspects of social skills
that are bound to lead one to be acknowledged, liked and also
triumph at the workplace.
skills are in abundance at the workplace, the factor then that
leads one to climb the ladder of success is impeccable social
skills. How one comes across makes an infinite difference to the
perception others have of you. An optimist who is always polite,
works effortlessly in a team, doesn't flare up when crisis strikes,
takes criticism with openness and finds solutions with eagerness
is an absolute delight to work with. And it's his effective and
appropriate social skills that affect his behaviour and action,
making him a leader in his own right. How then can we also learn
to master our reactions and make them seem effortless and impeccable?
situation demands an appropriate response and is not just
an opportunity to express yourself and vent your feelings.
Assess what reaction would be suitable and what the situation
demands. Step back rather than getting emotionally involved.
Ascertain what the opinions of others are, what is their
current mood, for example in a heated conversation; it would
be disastrous to further blame anyone, rather offer a solution.
Or if a colleague has received negative feedback, offering
words of support will also demonstrate good social capabilities.
is your reaction that determines your external behaviour.
By taking responsibility for your reactions and action you
can choose to learn and rise above every difficult situation.
Be it failure, defeat, criticism, by not blaming others,
or the work culture, you can choose to not react with anger
or frustration. Rather you can choose to be responsible
for your reaction and calmly look at the lessons to be learnt.
One has to accept the consequences of all actions. There
is not point in holding grudges or complaining. No one wants
to be around a person who complains.
optimist is universally liked. Playing the blame game, sulking
or indulging in pessimism only leads to development of an
eternally condescending attitude, which is not an endearing
trait to possess. Exuding optimism ensures that people look
forward to working with you as you create liveliness, zeal
and turn disappointment into an opportunity for growth.
golden rule of good social skills is being polite, at all
times, under every circumstance. Congeniality is a much
liked trait. Being friendly, connecting with others, being
respectful, helps one command respect for one self. To begin
with smile and greet others. Make eye contact when in conversation,
maintain a comfortable distance, check your body language-
a critical stance does leave behind an unsaid message and
can be perceived negatively. Always use courteous language
and an appropriate tone of voice. We tend to develop a shrill
voice when complaining or in argument. This lead to swords
being drawn as the tone of accusation gathers more attention,
rather than the point being made. An assertive yet normal
pitch can actually help you state yourself and be heard
with openness. As the adage goes, "it's not only what
you say, but also how you say it that also matters".
is not done in a vacuum. Interaction is constant in team
work. And often in many a situation, we do feel awkward,
wondering how to behave or react. Pay attention, to which
situation makes you uncomfortable and fidgety and how can
you work towards this. When taking instruction listen attentively
and clarify your doubts. When pointing out a problem stick
to the facts and offer a solution, when being criticised,
be humble and open to suggestions. Never put the person
on the other end in a defensive position. Demonstrate a
will to listen, acknowledge their ideas or authority and
be appreciative of them. People tend to remember how you
made them feel.
is lost if expressions fails or is misunderstood. Without
clarity of expression and behaviour, your good will, pleasant
nature, amicable attitude, forward thinking ability will
never really be given a chance to be completely understood
or even known. Think before you talk. Ascertain beforehand
what you want to say, and don't simply express every thought
that comes to mind. Speaking, and behaving with clarity,
avoids misunderstanding, helps one get across as they truly
are, and is a sign of confidence.
What marks the leader, that brilliant
worker who shines above all else? It is not only his capability
but also his action and immaculate behaviour. With grace
and humility, clear communication and smart adaptability,
you will win all others, be an employee of repute and
be on your way to great growth and success, such is the
benefit of good social skills.